Privacy & Security Policies

Privacy Policy

Information that is provided by you is only used to fill your order or contact you if we have questions either regarding your order or to send order related details such as order confirmation and shipment tracking numbers. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.

What We Collect

We may collect the following information:

  • Full Name
  • Contact information including email address
  • Demographic information such as postal code
  • Other information relevant to customer surveys and/or offers

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

What We Do with Information We Gather

We require this information to better understand your needs and provide you with the best service possible, and in particular for the following reasons:

  • Internal records keeping
  • We may use the information to improve our products and services
  • If you have give permission, we may periodically send promotional emails about new products, special offers and other information which we think might interest you
How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Filterway.com uses Secure Socket Layers (SSL) to securely transmit and receive your name, address, phone number, email address, credit card number, expiration date, etc. SSL uses powerful encryption techniques to keep your information safe, and most experts agree that transmitting your information using SSL is at least as safe as using your credit card at a traditional retail store. After a transaction, your private information (credit cards, personal information, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree to it, the file is added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can set its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookie to identify which pages are being used. The following process helps us analyze data about web page traffic and improve our website in order to accommodate it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. At any time, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies of you prefers. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. Nevertheless, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting these sites and this privacy statement does not control such sites.